The Story of Savage Flame & Care LLC
Savage Flame & Care LLC is a company dedicated to providing customers with quality candles and beauty products. All products are hand crafted in our North Carolina workshop. Months of research and testing go into each product in order to ensure we will provide our customers with a product that will leave them satisfied with there purchase. Our candles and melts provide wonderful scents to fill your home with as well as adding beautiful decoration to it. Our Beauty products are made all natural ingredient that leave your skin and hair feeling moisturized and refreshed. We are constantly adding new product to our lines that we feel our customers would enjoy.
Our online store has become synonymous with quality, and we ensure a continuous variety of fantastic merchandise that fit any budget. Check it out and start shopping today.
Our cosmetic establishment has been registered with the FDA but not been tested.
The Info You’re After
At Savage Flame & Care LLC, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
What is your return policy?
Thanks for shopping at My Site Savage Flame & Care LLC. If you are not entirely satisfied with your purchase, we're here to help.
Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
What is your candle safety and care instruction?
Upon first ever use, burn for at least two hours, or until the entire surface has turned to liquid wax.
Trim wick to 1/8” before each lighting. for an even and clean burn.
Burn for no more than 3-4 hours at a time.
Always keep candles in sight when in use and keep away from flammable materials
Never leave a burning candle unattended and overnight.
Always burn candles in a well-ventilated room.
Choose an area away from drafts, open air vents or ceiling fans.
Candle, container and/or wax can become hot when in use.
Always burn candle on a stable, heat resistant surface.
Keep out of reach of children and pets.
Keep wax pool free from wick and other debris at all times.
Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. The candle isn’t burning properly. Cool, align and trim the wick, then check for drafts before relighting.
Never burn a candle all the way down.
Extinguish candle carefully, allow it to cool completely before touching or moving.
Recommend to use a candle snuffer to extinguish a candle. Never use water as it can cause wax to splatter or glass to break.
What are the payment options?
- Debit Cards
-Major Credit cards (Visa, Master Card, American Express)