Special Orders and Wholesale Orders
If you are looking for one of our products but you want it to have a personalized touch, then this is where you need to be! You can also do wholesale ordering from here as well but keep in mind wholesale pricing is calculated in increments of 24 for candles and 50 for wax melts and beauty products.
Fill in the text fields with the requested information and select the product to see pricing.
For larger wholesale orders, shipping dates many very depending on size of the order, product selection and comstomization requested. Please call 910-441-4169 if you have any questions regarding this process. All of our products are hand crafted just for you!
RETURN & REFUND POLICY
Thanks for shopping at My Site Savage Flame & Care LLC. If you are not entirely satisfied with your purchase, we're here to help.
Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
1. While strives to maintain it’s 3-5 day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)
2. Savage Flame & Care LLC. will ship to any physical address in the United States. Savage Flame & Care LLC. will not ship to P.O. Boxes and will not ship outside of the United States at this time. Each package requires signature confirmation therefore timely delivery requires that the customer make themselves available for its reception.
3. Every item shipped from Savage Flame & Care LLC. is ensured up to the full purchase price. It is Savage Flame & Care LLC.’s responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from Savage Flame & Care LLC. to the customer and not for subsequent shipments for returns or repair.
4. Savage Flame & Care LLC.’s preferred carrier is USPS and all shipping will be competed through them unless otherwise specified. Savage Flame & Care LLC. shipping prices may vary with those of their carrier. Savage Flame & Care LLC. guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from savageflamecarellc.com
5. All build and ship times are counted in business days only and correspond with those of USPS our preferred carrier. Savage Flame & Care LLC. honors all holidays honored by our preferred carrier and follows a M-F work week.